Your personal information
This privacy policy explains how we collect and process your personal information. Personal data means any information or set of information that identifies or could be used for your identification (along with other information). This includes information you share with us, what we learn from you, and the choices you make about the marketing messages you want us to send to you. This policy explains how we handle your personal data, what your rights are and how the law protects you.
We consciously do not collect data related to children.
Changes in the legal framework for the protection of personal data
The legal framework on data protection is changing on 25 May 2018, when the General Data Protection Regulation (GDPR) begins to apply in the European Union.
This privacy policy tells you more about most of your rights in relation to the Regulation, but there may be other changes that we will have to make in this privacy policy after May 25th – we will we notify each time we make a change to this policy. We may have to ask you to accept the changes or re-consent to the use of your personal data.
- Who are we and how can you contact us?
We are Holleman Bulgaria OOD, UIC 117607486, Ruse 7000, Republic road I-5 Ruse-Veliko Tarnovo, km. 6+142
You can contact us at email address info@holleman.bg
When we mention our website, we mean www. holleman.bg
- How do we collect your personal information?
We may collect personal information about you in the following ways:
Data you share with us:
-
- Data you give us when you sign up to use our services;
- Data you share with us when you talk to us by phone
- Data you send us in emails or letters to us;
- Data about your participation in our promotions or events;
- Data you send to us as a feedback
- The data we collect for you
We may collect, use, store and transfer to you different types of personal data that we group in the following way:
-
- Your identity data – name and date of birth;
- Contact details – billing address, email address or phone numbers;
- Financial data – bank account and payment card data;
- Transaction details – details of your payments and other details of the services you have purchased from us;
- Marketing and communication data – Your preference for receiving marketing communications from us as well as your communication preferences.
We do not collect sensitive personal information about you. This includes details of race or ethnicity, religious or philosophical beliefs, sexual life, sexual orientation, political views, membership of trade unions, health information, and genetic and biometric data. We also do not collect information about criminal convictions and committed crimes.
- For what purpose do we process your personal data?
Your personal data is protected by law.
We have the right to process your personal data only if we have a legal basis for it and the processing meets legitimate purposes. The objectives set out in this policy are:
-
- Goals needed to use our services
- Goals for which you have given your explicit consent;
- Objectives necessary to meet the legal obligations of Holleman Bulgaria OOD;
- Who do we share your personal information with?
Sometimes, in order to provide the services you have requested from us, we may share your personal information with external service providers.
We require all service providers with whom we share your data to respect the security of your personal data and to treat them in accordance with the law. We do not allow any of our service providers to use your personal data for our own purposes and permit them to process your personal data for specific purposes only and in accordance with our instructions.
- Non-provision of personal data
In cases where we have to process your personal data in connection with a legal requirement or under the terms of a contract we have with you and you can not provide these data on request, we may not be able to fulfill the contract we have or are trying to with you (for example, to provide you with a service). In this case, we may not be able to provide the service you want from us, but we will let you know if that is the case.
- Data protection
We have implemented appropriate security measures to prevent accidental loss, use or access to your personal data in an unauthorized manner, change or disclosure. In addition, we restrict access to your personal data to those employees, external service providers, and other third parties who have a legitimate right of access to them. They will process your personal data only on our instructions and are subject to a confidentiality obligation.
We have put in place procedures to deal with any alleged violation of personal information and will notify you and the competent authorities of an infringement when we are legally obliged to do so.
- How long will we store your personal information?
We will only store your personal data for as long as necessary to meet the purposes we have collected, including for the purposes of complying with statutory, accounting or reporting requirements.
In order to determine the appropriate period for the storage of personal data, we take into account the volume, nature and sensitivity of personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve these objectives by other means, as well as the applicable legal re
Privacy Policy
Your personal information
This privacy policy explains how we collect and process your personal information. Personal data means any information or set of information that identifies or could be used for your identification (along with other information). This includes information you share with us, what we learn from you, and the choices you make about the marketing messages you want us to send to you. This policy explains how we handle your personal data, what your rights are and how the law protects you.
We consciously do not collect data related to children.
Changes in the legal framework for the protection of personal data
The legal framework on data protection is changing on 25 May 2018, when the General Data Protection Regulation (GDPR) begins to apply in the European Union.
This privacy policy tells you more about most of your rights in relation to the Regulation, but there may be other changes that we will have to make in this privacy policy after May 25th – we will we notify each time we make a change to this policy. We may have to ask you to accept the changes or re-consent to the use of your personal data.
- Who are we and how can you contact us?
We are Holleman Bulgaria OOD, UIC 117607486, Ruse 7009, 71 Tutrakan Blvd.
You can contact us at email address info@holleman.bg
When we mention our website, we mean www. holleman.bg
- How do we collect your personal information?
We may collect personal information about you in the following ways:
Data you share with us:
-
- Data you give us when you sign up to use our services;
- Data you share with us when you talk to us by phone
- Data you send us in emails or letters to us;
- Data about your participation in our promotions or events;
- Data you send to us as a feedback
- The data we collect for you
We may collect, use, store and transfer to you different types of personal data that we group in the following way:
-
- Your identity data – name and date of birth;
- Contact details – billing address, email address or phone numbers;
- Financial data – bank account and payment card data;
- Transaction details – details of your payments and other details of the services you have purchased from us;
- Marketing and communication data – Your preference for receiving marketing communications from us as well as your communication preferences.
We do not collect sensitive personal information about you. This includes details of race or ethnicity, religious or philosophical beliefs, sexual life, sexual orientation, political views, membership of trade unions, health information, and genetic and biometric data. We also do not collect information about criminal convictions and committed crimes.
- For what purpose do we process your personal data?
Your personal data is protected by law.
We have the right to process your personal data only if we have a legal basis for it and the processing meets legitimate purposes. The objectives set out in this policy are:
-
- Goals needed to use our services
- Goals for which you have given your explicit consent;
- Objectives necessary to meet the legal obligations of Holleman Bulgaria OOD;
- Who do we share your personal information with?
Sometimes, in order to provide the services you have requested from us, we may share your personal information with external service providers.
We require all service providers with whom we share your data to respect the security of your personal data and to treat them in accordance with the law. We do not allow any of our service providers to use your personal data for our own purposes and permit them to process your personal data for specific purposes only and in accordance with our instructions.
- Non-provision of personal data
In cases where we have to process your personal data in connection with a legal requirement or under the terms of a contract we have with you and you can not provide these data on request, we may not be able to fulfill the contract we have or are trying to with you (for example, to provide you with a service). In this case, we may not be able to provide the service you want from us, but we will let you know if that is the case.
- Data protection
We have implemented appropriate security measures to prevent accidental loss, use or access to your personal data in an unauthorized manner, change or disclosure. In addition, we restrict access to your personal data to those employees, external service providers, and other third parties who have a legitimate right of access to them. They will process your personal data only on our instructions and are subject to a confidentiality obligation.
We have put in place procedures to deal with any alleged violation of personal information and will notify you and the competent authorities of an infringement when we are legally obliged to do so.
- How long will we store your personal information?
We will only store your personal data for as long as necessary to meet the purposes we have collected, including for the purposes of complying with statutory, accounting or reporting requirements.
In order to determine the appropriate period for the storage of personal data, we take into account the volume, nature and sensitivity of personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve these objectives by other means, as well as the applicable legal requirements.
- Marketing
We may use your personal information to inform you of the relevant services and upcoming offers. We may use your personal data to send you marketing messages only if we have your consent or legitimate interest in doing so. You can ask us to stop sending you marketing messages at any time – you just need to contact us or use the links to deny any message sent to you.
- Your rights
The General Privacy Protection Regulation guarantees you a certain set of rights that you may exercise in relation to your personal data processed by us. Specifically, you have:
-
- Right to receive a copy of the information we store – You may request a copy of the personal data we hold for you by sending us an email at
We will try to respond to all legitimate requests within one month. Sometimes it can take us more than a month, in which case we will let you know.
-
- Right to tell us if the information we store is incorrect – You have the right to question any information we hold about you that you believe is inaccurate or incomplete. Please contact us by e – mail at , if you want to do this, and take reasonable steps to check the accuracy of the information and, if necessary, correct it.
- Tell us that you want to discontinue the use of your personal information
You have the right to:- the objections to the use of your personal data;
- or request to delete your personal information;
- or request limitation of processing;
- or ask us to stop using them if we do not need to do it (known as the right to be forgotten).
There may be grounds for us to keep or use your data that we will share with you when you exercise one of the above rights.
-
- Withdrawal of consent – You may withdraw your consent to use your personal data at any time. Please contact us by email at , if you want to withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services.
- Submitting a complaint
Please let us know if you are not satisfied with the way we used your personal information by sending us an email to
quirements.
- Marketing
We may use your personal information to inform you of the relevant services and upcoming offers. We may use your personal data to send you marketing messages only if we have your consent or legitimate interest in doing so. You can ask us to stop sending you marketing messages at any time – you just need to contact us or use the links to deny any message sent to you.
- Your rights
The General Privacy Protection Regulation guarantees you a certain set of rights that you may exercise in relation to your personal data processed by us. Specifically, you have:
-
- Right to receive a copy of the information we store – You may request a copy of the personal data we hold for you by sending us an email at
We will try to respond to all legitimate requests within one month. Sometimes it can take us more than a month, in which case we will let you know.
-
- Right to tell us if the information we store is incorrect – You have the right to question any information we hold about you that you believe is inaccurate or incomplete. Please contact us by e – mail at , if you want to do this, and take reasonable steps to check the accuracy of the information and, if necessary, correct it.
- Tell us that you want to discontinue the use of your personal information
You have the right to:- the objections to the use of your personal data;
- or request to delete your personal information;
- or request limitation of processing;
- or ask us to stop using them if we do not need to do it (known as the right to be forgotten).
There may be grounds for us to keep or use your data that we will share with you when you exercise one of the above rights.
-
- Withdrawal of consent – You may withdraw your consent to use your personal data at any time. Please contact us by email at , if you want to withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services.
- Submitting a complaint
Please let us know if you are not satisfied with the way we used your personal information by sending us an email to
What are Cookies?
An HTTP cookie is a packet of information in the form of a small file sent from a web server to the appropriate Internet browser and then returned every time it accesses that same server. Cookies are used by almost all sites – this can make the next visit easier and make the site more useful for you. Cookies play an important role because without them, browsing the web would be much less satisfactory. Since 2011, the European Union has requested that all websites operating on its territory seek the consent of its users to install cookies.
What is the purpose of cookies?
Cookies may contain arbitrary information selected by the server and used to maintain the status of HTTP / HTTPS transactions that are otherwise “out of order”. They can be used to authenticate a registered user of a website, maintain a “shopping cart” for select goods to buy from a site during one session, to personalize a site (presenting different pages to different users), to save the language version you use, to track individual users access to a site, to systems for evaluating user content, etc. For example, Google uses cookies to remember your SafeSearch preferences, to make the ads you see more relevant to you, to count how many visitors you have to a page, to help you sign up for the services it offers and to protect your data.
A cookie may remain stored on the users computer for use in a subsequent session, but it may also be used within one session and deleted at the end of the session or at any other time.
What if you do not want cookies installed on your computer?
Some people find that having a place to store information on their computer or mobile device is a bit of an interference, especially when that information is stored and used by unknown third parties. If you prefer, it may be possible to block some or all of the cookies or even remove the cookies already placed on your device, but you should be aware that you may lose some functionality. To do this, you need to change your browsers privacy settings.